Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

In India We Prefer Gati Express Or Transport Suggested By The Customer since its bulky.

For International Fedex UPS DHL TNT are our shipment  forwarders.

How Long Will it Take To Get My Package?

Depend upon the order . You can also check our delivery lead time

How Do I Track My Order?

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Or by calling us on +91 96960 82323 or email us at – .silkcarpet.in2@gmail.com,info@.silkcarpet.in

Do I Need A Account To Place Order?

yes but you also can contact us directly by Clicking Here

FAQ Second Version

What Shipping Methods Are Available?

In India We Prefer Gati Express Or Transport Suggested By The Customer since its bulky.

For International Fedex UPS DHL TNT are our shipment  forwarders.

How Long Will it Take To Get My Package?

All order details of your package will be informed to you at the time of  order .

How Do I Track My Order?

You Can Easily Track Your Orders

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Or Simply by calling or whatsapp us on +91 96960 82323 or email us at – .silkcarpet.in2@gmail.com,info@.silkcarpet.in

How Do I Place an Order?

You Can Order In Three ways

1.From The Website

2. By Filling Our Contact Form Below

3.Contacting direct

  • Order In Bulk

    Buy/Order/Customized Rug-s

  • Rug Requirement

    Brief Your Full Rug Requirement From Site Or From Your Beautiful Mind


  • Reach Us Direct

    Email- Silkcarpet.in2@gmail.com , info@silkcarpet.in or whatsapp (+91) 9696082323
  •  




How Should I to Contact if I Have Any Queries?

You can contact us by calling us on +91 96960 82323 / 7007963316 or email us at – .silkcarpet.in2@gmail.com,info@.silkcarpet.in

Do I Need an Account to Place an Order?

Yes You Need A Account to place A Order

What are the shipping charges?

We offer free shipping on every item purchased through our website.

When will my order arrive?

We aim to dispatch all orders within 48 business hours. The estimated delivery time may vary product to product and can be delivered the next day or maximum in 10 business days from the time of placing the order. The estimated delivery can be checked on the product detail page.

How do I check the estimated delivery date for any product?

Enter your delivery pin code on the product detail page to know the estimated delivery days for it.

How will I know whether my order is confirmed?

Once the order is successfully placed, you will receive the following notifications via email:-

1. Email order confirmation

2. Text message order confirmation.

3. Email with tracking details and Invoice once the product is shipped

How can I cancel my order?

You can cancel your order by calling us on +91 96960 82323 or email us at – .silkcarpet.in2@gmail.com,info@.silkcarpet.in Order cancellation will only be accepted before the shipment has been dispatched.

Once the order is cancelled, the refund shall be initiated and it should reflect in your account within 48 business hours through the original mode of payment.

Is there any hidden cost?

India : Listed prices are final and all tax included

International : There are extra duties and local taxes applicable, depending on the custom laws of respective countries. You have to pay it to our shipping partner at the time of delivery. For more information, kindly get in touch with us at .silkcarpet.in2@gmail.com,info@.silkcarpet.in

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